SKN Kalapeet adheres to the stringent values and standards safeguarding any information which you provide. you can share your information at SKN Kalapeet as it is completely safe and we follow ethical standards in gathering, using, and safeguarding any information you provide.
In case of non-agreement of any of the said terms and conditions of this Policy, kindly refrain from using the Website, Application, or its products until you are satisfied with using same by its Sales/Marketing/Technical/Events/Legal Team, or any other services.
The policy may change time to time and we always welcome you to suggest us for changing any clause/points/policy/decision by email to us at Kalapeet.firstname.lastname@example.org
When you register with the Application/Website/Services/products your information will be recorded. The information you provide when you download and register for the Application or Services or products is as following; you need to provide (a) your name, age, email address, phone number, password, and your ward’s educational interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into its system when using the Application/Services/products, such as while asking doubts, participating in discussions and taking tests. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as “Information” in this Policy.
SKN Kalapeet may use this information to contact you from time to time, to provide you with the Services, important information, required notices, and marketing promotions. SKN Kalapeet will request you when it needs more information that personally identifies you (personal information) or allows us to contact you.
SKN Kalapeet will not differentiate between who is using the device to access the Application, Website, or Services or products, so long as the log, in/access credentials match with yours. In order to make the best use of the Application/Website/Services/products and enable your Information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your own credentials.
SKN Kalapeet provides an option to you where you can opt to provide the Personal Information or Sensitive Personal Information, which it seeks from you. You can withdraw your consent given earlier to use personal information or sensitive personal information later on. For this ou need to send in writing regarding the withdrawal of consent at the address mentioned in the “Contact Us”mentioned in this Policy below. In any such event, SKN Kalapeet or the Company fully reserves the right to withdraw further usage of the Application/Website or provide any further Services/products thereunder to you.
Automatically Collected Information
The Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products. As is true for most Mobile applications, SKN Kalapeet collects other relevant information as per the permissions that you provide.
SKN Kalapeet application uses an outside credit card processing company to bill you for the goods and services availed by you. These companies do not retain, share, store or use personally identifiable information of you for any other purpose.
Use of your Personal Information
SKN Kalapeet uses the collected information to analyze trends, to conduct research, to administer the Application/Services and products, to learn about each user’s learning patterns and movements around the Application/Services and products, and to gather demographic information and usage behavior about its user base as a whole. Aggregated and individual, anonymized, and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products, and its Services. SKN Kalapeet will share your information with third parties only in the ways that are described below in this Policy.
SKN Kalapeet can use the individual data and behavior patterns combined with personal information to provide you with personalized content and better your learning objectives/experience. Third parties provide certain services which we may use to analyze the data and information you provide to personalize, drive insights and help it better your experience or reach out to you with more value-added applications, products, information, and services. However, these third-party companies do not have any independent right to share this information. SKN Kalapeet does not sell, trade, or rent your information to any third party unless we have been expressly authorized by you either in writing or electronically to do so. SKN Kalapeet may at times provide aggregate statistics about its customers, traffic patterns, and related site information to reputable third parties, however, this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information.
SKN Kalapeet will occasionally send email notices or contact you to communicate about its Services, products, and benefits, as they are considered an essential part of the Services/products you have chosen.
SKN Kalapeet may disclose Information:
- as required by law, such as to comply with a subpoena or similar legal process;
- to enforce applicable ToU, including investigation of potential violations thereof;
- when it believes in good faith that the disclosure is necessary to protect its rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
- with its trusted services providers who work on its behalf, do not have an independent use of the information SKN Kalapeet discloses to them, and have agreed to and adhered to the rules set forth in this Policy;
- to protect against imminent harm to the rights, property, or safety of the Application/Website/ Think and Learn Private Limited or its users or the public as required or permitted by law;
- with third-party service providers in order to personalize the Application/Website/Services/products for a better user experience and to perform behavioral analysis;
Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by you on registration with SKN Kalapeet.
Access to your Personal Information
SKN Kalapeet will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, it will provide an obvious way for you to access and change your profile from its Application/Services/Website/products. SKN Kalapeet adopts stringent security measures to protect your password from being exposed or disclosed to anyone. Only upon you forgetting the password for its Application/Website or Services, SKN Kalapeet will have a right to reset the same to you with your prior approval as per standard web practices.
SKN Kalapeet sends cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and aggregated to determine user trends. This data is used to improve its offerings, such as providing more content in areas of greater interest to a majority of users.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
Some of SKN Kalapeet features and services may not function properly if your cookies are disabled.
SKN Kalapeet may alert you by email or phone (through SMS/call) to inform you about new service offerings or other information which it perceives might be useful for you.
When you use certain features on its website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on its forums this information may become publicly available.
SKN Kalapeet is concerned about safeguarding the confidentiality of your Information. SKN Kalapeet provides physical, electronic, and procedural safeguards to protect the Information it processes and maintains. An illustration being, SKN Kalapeet limits access to this information to authorized employees only who need to know that information in order to operate, develop or improve its Application/Services/products/Website. Please be aware that, although SKN Kalapeet’s endeavor is to provide stringent security, for information it possesses and maintains, no security system can prevent all potential security breaches.
How long does SKN Kalapeet retain user data?
Currently, SKN Kalapeet retains user data while an account is active and for at least three years afterward. It may alter this practice according to legal and business requirements. For example, it may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, it may shorten the retention period for some types of data if needed to free up storage space.
When you access SKN Kalapeet Website, its servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
When you send an email or other communication to SKN Kalapeet, it may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
Changes to this Statement
SKN Kalapeet believes that every user of our Application/Services/Products/Website must be in a position to provide informed consent prior to providing any Information required for the use of the Application/Services/Products/Website. By registering with it, you are consenting to its collection, processing, storing, disclosing, and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed, and stored in accordance with the applicable data protection laws of India.
(II) The information which we have collected and how we have used it
(i) What information you have provided to Kalapeet (or us):
We (Kalapeet) use your information for improving functionality and quality of our service so that you will get a better experience while using our service for booking and delivering food.
(ii) User personal information: We (Kalapeet) collects your personal information like name, email id, phone no, password and DOB while you are registering in the Kalapeet app and websites. These are the minimum information you should provide to us to identify you. We also collect your address and GPS location. We collect this information for tracking you for delivering your any type of food. All these data along with your internet connection, IP address, cookies and your device through which you are accessing our app and website are stored in our server which is maintained by our application developer.
(iii) Content: We collect and get your review, comments, likes, followers, photos, your favorite, special event partners/managers bakers, offers, wallet, your request to event partners/managers bakers and any other information while you are using the Kalapeet app, websites and any other service. Data like how long you used our service and which service you have selected are also stored in our server.
(iv) Transactional information: The transaction details like credit history, debit history, e-billing, are automatically saved in our server. Payment card information, your billing address, phone no, name may be shared with third party service providers for accessing or fulfilling your payment credit/debit request while purchasing any product/food through our services Kalapeet app, www.Kalapeet.in, and any other service.
(v) Location or GPS information and how to opt out: If you place an order through the Kalapeet app and website, the GPS of your mobile automatically turns on for finding the precise location for delivering your food. This location is saved on our server. Through this service you will get a better customer experience for getting your food at the door steps. For opting out this service you can disable your GPS facility.
(vi) Log files: Kalapeet follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
(vii) Cookies and Web Beacons: Like any other website, Kalapeet uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. For more general information on cookies, please read “What Are Cookies” from Cookie Consent.
(III) How we have used your information which we have collected
We use the information which we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
(IV) How we have shared the information which we have collected
We share the information which we collect in various ways, including to
- To fulfill the purpose for which you provide it to us while using Kalapeet services.
- Your information will be shared to the third-party service providers which have supported our business and have consent to you for sharing your information.
- Your information will be shared to the third-party service provider or any other merchant if you have taken any subscription from them through our services.
- Your information will be shared with service providers for sending mail, SMS to you to keep updating about the various services, product associated with Kalapeet.
- Social Networks: If you connect our services to any other social network, advertise or any other third-party services by using Kalapeet login credential then they may collect your information which you have shared with Kalapeet automatically. We are not responsible for such types of activities.
(V) Which Information we have shared with event partners
When you make an order, payment through our services, we share your name, address, phone no, email id and payment details to the event partners/managers for keeping transparency to our services. Information you choose to share with a Event Partners/Managers/Service Providers when you make an order or pay to a Event Partners/Managers/Service Providers through our services like Kalapeet app, websites www.Kalapeet.in, Facebook, Instagram or any other available services may be used by the Event Partners/Managers/Service Providers for its own purposes. Note that Kalapeet has no access to or control over these privacy policies which are used by event partners/managers bakers. We suggest you contact the Event Partners/Managers/Service Providers directly if you want to learn more about it.
(VI) Payment/card/internet banking related Information
When you place an order followed by payment through any credit/debit card, internet banking and UPI, you consent about sharing your payment details, card information, transaction number to us, to respective event partners/managers for our references and to the third-party service provider who will initiate and process your payment or demand. Once you have completed your payment through our services, your payment details, card information may be stored with event partners/managers bakers, third parties and us for enhancing the payment process in near future. Note that Kalapeet has no access to or control over this information which are stored to the event partners/managers and any other third parties.
(VII) Communication choices
When you register and login your account with Kalapeet, you consent to get email, SMS or WhatsApp notification about any update of our services to your login device. You can opt out the app notification in your login device. If you missed any notification after opting out of all Kalapeet notifications then we are not liable or responsible for the same.
(VIII) Reviewing, changing, correcting or deleting information
We always feel good and encourage you to review, update, and provide correct personal information while using our services which we have maintained about you in our system or server. We may delete your information if it is inaccurate, incomplete, or irrelevant.
If you want to delete, change or correct your personal information, you should contact us and the contact details have been provided in the Kalapeet App, Kalapeet website: www.Kalapeet.in. For deleting, changing, correcting or reviewing your account you should provide the genuine or feasible reason so that we can proceed your request further as per the law of jurisdiction. We are not permitted to change your account information, delete your account if we found you to be involved in any illegal activities with Kalapeet or any other services as per the law of jurisdiction.
(IX) How we have protected your information:
We have advanced technology, this can be software, hardware or other trusted applications which have provided safeguards to your information which you have shared while using our services. We have provided these protections to your payment card information which you have shared with us. But we aren’t able to give safeguards to personal information, your payment card information and any other information which you have shared to any event partners/managers and third parties through our services. At that you can play an important role in keeping all of your information secure.
We are not responsible for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. We advised you not to share your user’s name, password and any other security information of your Kalapeet account with anyone. If you login or give us instruction via your registered username and password we assume that you have given this authorization to provide this instruction.
(X) Account Creation or Edit or Delete:
You(users) should create your own account in the application or website and you may edit or update your account time to time. You have own rights to delete your account from KALAPEET at any time when it will be necessary or you may contact us through your registered mobile number to delete your account from everywhere.
(XI) CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
(XII) GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
(XIII) Permissible age and children’s information:
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Kalapeet does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
(XV) Contact us
If you have any queries relating to the Kalapeet’s privacy policies and information provided by us, you can contact us through following
- Email: Kalapeet.email@example.com
- Websites: www.Kalapeet.com
- Find us: Vanasthalipuram, Hyderabad, Telangana, India.